Purchase & Transfer OrdersMOQ & Case Pack Rules

MOQ & Case Pack Rules

Set minimum order quantity, case quantity, and pallet quantity per product so reorder recommendations match what your supplier will actually accept.

Suppliers rarely accept any quantity. They have minimums, case packs, and sometimes pallet rules. Profit Hawk respects these constraints when sizing supplier reorder recommendations so you do not get suggestions like "order 47 units" when your supplier will only accept multiples of 50. This page covers each rule and how to configure it.

The three rules

RuleWhat it doesWhere it applies
MOQ (Minimum Order Quantity)The smallest total quantity your supplier will accept on an order for this productApplied as a floor: orders are bumped up to MOQ if the raw recommendation is below it
Case QuantityUnits packed in one shipping cartonOrder quantities are rounded up to the nearest multiple
Pallet QuantityUnits that fit on one palletOrder quantities are rounded up to the nearest multiple, but only when the recommendation is already at or above one pallet

How the rounding works

Profit Hawk applies the rules in this order:

  1. Calculate the raw recommendation from velocity, lead time, days of stock, and safety stock
  2. If the raw recommendation is greater than 0 but below MOQ, round up to MOQ
  3. Round up to the nearest case quantity
  4. If the result is at or above pallet quantity, round up to the nearest pallet

The result is the Order Qty you see on the Inventory Overview and on the plan detail page.

Example

Suppose a product has:

  • MOQ: 200
  • Case Quantity: 24
  • Pallet Quantity: 480
  • Raw recommendation from forecast: 145

Walking through the rules:

  1. Raw: 145
  2. MOQ: 145 < 200, bump to 200
  3. Case: 200 / 24 = 8.33, round up to 9 cases = 216
  4. Pallet: 216 < 480, no pallet rounding

Final recommendation: 216 units.

Setting the rules per product

Open any product from Inventory Products and edit these fields directly in the product header:

  • MOQ
  • Case Quantity
  • Pallet Quantity

You can also bulk-edit them on the Products page using Edit Products or the Excel import/export workflow. See Product Settings for details.

What happens if you do not set them

If a rule is not set (left at zero or empty), Profit Hawk skips that step:

  • No MOQ -- recommendations are not bumped up; you may see small order quantities your supplier would not accept
  • No case quantity -- recommendations may not match how units are packed
  • No pallet quantity -- no pallet rounding (this is fine for most small-to-mid sellers)

For most products, setting MOQ and case quantity is enough. Pallet quantity is mainly useful when a single product order is large enough to fill multiple pallets and you want freight costs optimized.

Updating after a supplier change

When you switch suppliers or your supplier changes their rules:

  1. Update MOQ, case quantity, and pallet quantity on every affected product
  2. Click Refresh Forecasts on the Inventory Overview so reorder recommendations recompute with the new constraints
  3. Confirm the Restock tab now shows quantities that match the new rules

Common questions