Inbound Shipments
Track FBA and AWD shipments from creation through delivery, monitor unreceived units, and reconcile shortages with Amazon.
The Inbound Shipments page is your control center for everything in transit to Amazon. It pulls together FBA shipments and AWD shipments, shows you what is open versus closed, and surfaces how many units (and how much value) are still outstanding so nothing falls through the cracks.
Where to find it
Click Inbound Shipments in the left navigation. The page has two tabs at the top:
- FBA Inbound -- shipments going directly into Amazon's fulfillment centers
- AWD Inbound -- shipments going into Amazon Warehousing & Distribution (AWD)
Summary cards
Three cards across the top of each tab summarize the current state of your inbound pipeline:
| Card | What it counts |
|---|---|
| Open Shipments | Shipments that are in transit, receiving, or otherwise not yet finalized |
| Unreceived Shipment Units | Total units across all shipments that have been shipped but not yet received |
| Unreceived Value | Estimated dollar value of those unreceived units, calculated from your manufacturing costs |
Use the cards as a daily glance: if Unreceived Value is climbing, something upstream is slowing down or shipments are getting lost.
The shipments table
Each row is one shipment with these columns:
| Column | What it shows |
|---|---|
| Shipment ID | Amazon's shipment identifier (links to Seller Central) |
| Name | Your shipment name (or the ID if you did not name it) |
| Status | Current Amazon-reported status (READY_TO_SHIP, SHIPPED, IN_TRANSIT, RECEIVING, DELIVERED, CLOSED, etc.) |
| Sales Channel | Which Amazon account/marketplace the shipment is for |
| Destination | The Amazon fulfillment center the shipment is going to |
| Shipment Type | FBA, SP, etc. |
| Shipped | Date the shipment was sent |
| Last Updated | The last time Amazon updated the status |
| Unreceived Units | Units shipped but not yet received, with estimated value below |
Filtering and grouping
Across the toolbar:
- Search by shipment name, ID, SKU, or ASIN
- Status filter to focus on specific stages (Open, Shipped, Receiving, Closed, etc.)
- Include Closed Shipments toggle to show finalized shipments (off by default)
- Group by to organize the table into collapsible bands: choose Status to cluster shipments by stage (the most urgent, like Ready to Ship and In Transit, sit at the top), Marketplace to roll them up by country, or None for a flat list
When grouping is on, each band header shows how many shipments it holds plus the group's total unreceived units and unreceived value, so you can see where your in-transit inventory and dollars are concentrated at a glance. Your grouping choice is saved in the page link, and both the FBA and AWD tabs support it.
Shipment detail
Click any row to open the shipment detail page. The detail view has four sections:
- Header -- shipment name, ID, marketplace, and current status
- Addresses -- ship-from and ship-to (the destination FBA center)
- Summary cards -- Shipped, Received, Unreceived, Total Cost, Unreceived Cost
- Items table -- per-SKU breakdown of shipped vs received quantities
Reading the summary cards
| Card | Meaning |
|---|---|
| Shipped | Total units in the shipment when you sent it |
| Received | Total units Amazon has checked in so far |
| Unreceived | Difference (shipped minus received) |
| Total Cost | Estimated total cost of everything you sent |
| Unreceived Cost | Estimated value of what is still missing |
The items table
Each row is one SKU in the shipment with Quantity Shipped, Quantity Received, Total Cost, and Unreceived Cost. The footer shows totals across all rows.
Click any row to open the product details drawer for that SKU, which is useful for cross-referencing the shipment shortage against the product's overall inventory state.
Statuses, briefly
| Status | What it means |
|---|---|
| READY_TO_SHIP | Shipment created in Seller Central but not yet picked up |
| WORKING | Same as READY_TO_SHIP, slightly different Amazon nomenclature |
| SHIPPED | Carrier has picked up the shipment |
| IN_TRANSIT | Shipment is moving toward the destination FC |
| CHECKED_IN | Arrived at the FC |
| RECEIVING | Amazon is actively checking units in |
| DELIVERED | Fully received |
| CLOSED | Receiving is finalized; Amazon will not check in any more units |
| CANCELLED, ERROR, DELETED, VOIDED | Terminal states; the shipment is no longer active |
Closed and Delivered shipments are where unreceived units become actionable. If the count is non-zero on a closed shipment, you can open a reimbursement case in Seller Central. See Find Shipments Requiring Reimbursement for the full workflow.
AWD shipments
The AWD Inbound tab follows the same structure but tracks shipments destined for AWD instead of FBA. Many AWD shipments are originated in Profit Hawk via a transfer plan; others come from your supplier directly. Both appear here with shipped vs received counts.
AWD shipments include a small badge labeled AWD Transfer when the shipment is part of an AWD-to-FBA transfer that Amazon is managing internally.
Creating a new inbound shipment
You do not create inbound shipments from this page directly. They are created from an order (purchase order or transfer order) using the inbound shipment wizard:
- Open or create an order (Creating Purchase Orders or Creating Transfer Orders)
- Click Create Shipment in the order document's header
- Walk through the 5-step wizard
The wizard creates the shipment in Seller Central. It then appears on this page within a few minutes once Amazon's API has it.
Common questions
Related
Find Shipments Requiring Reimbursement
Use this page to find shortages and file reimbursement cases.
Creating Transfer Orders
Build a transfer plan and ship it through the inbound wizard.
Creating Purchase Orders
Plan a supplier order before it becomes an inbound shipment.
AWD
How AWD shipments and inventory integrate with Profit Hawk.